© 2035 by High Country HealthWatch
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Hours (M-F) 8-5 | (Closed 12-1)
Questions? Give us a call! 307-630-8421
Privacy Policy / Liability Statement
1. Information We Collect
We may collect the following types of information:
Personal Information – Name, address, phone number, email address, date of birth, and
emergency contact details.
Medical & Safety Information – Any health-related information you voluntarily provide
to help us respond in an emergency.
Payment Information – Credit/debit card numbers and billing information (processed
securely through third-party payment processors.
Device Data – Alerts, GPS location (if applicable), and device usage logs to assist in
emergency response.
Website Usage Data – IP address, browser type, pages visited, and other analytics
information.
2. How We Use Your Information
We use your information to:
Provide and maintain your medical alert service.
Respond to emergency alerts and contact designated responders. Communicate with you about your account, services, and updates. Improve our products, website, and customer experience.
Meet legal, regulatory, or safety obligations.
3. How We Share Your Information
We only share your personal information with:
Emergency Responders – Police, fire, EMS, or other designated contacts during an alert.
Service Providers – Companies that help us operate our business (payment processors,
shipping services, IT support) under confidentiality agreements.
Legal Compliance – When required by law, court order, or to protect safety and security.
We never sell or rent your personal information to third parties.
4. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your
information. While no method of transmission or storage is 100% secure, we take all
reasonable steps to protect your data.
5. Your Rights & Choices
You may:
Access, correct, or update your personal information.
Request deletion of your information, subject to legal or contractual obligations.
Opt-out of non-essential communications.
6. HIPAA Notice
If your information qualifies as Protected Health Information (PHI) under HIPAA, we will handle
it in compliance with applicable healthcare privacy laws and our HIPAA policies.
7. Cookies & Tracking
We may use cookies and similar technologies to improve your browsing experience and analyze
website usage. You can adjust your browser settings to refuse cookies, but some features may
not work properly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest
version.
9. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
High Country HealthWatch, LLC
P.O. Box 134
Pine Bluffs, WY 82082
307-630-8421
Fall Detection Disclosure:
We cannot guarantee that the service will always accurately determine a fall. It is advised that
you always press the button if you need help.